Return Policy
Merchandise purchased from Copstop.com is returnable subject to the following conditions:
- Returns must be made within 30 days of purchase date.
- Returned products must be in new/unused condition and must be in the original packaging.
- Used merchandise and special orders are not returnable.
- All returns must be approved and require a Return Authorization Number (RA#).
Instructions For Returns:
- Completely fill in the form below to receive a Return Authorization (RA#) BEFORE sending in your device for Return. Do not send back your product without a RA number!
- We will email you within 24 hours with your Return Authorization Number (RA#).
- You will then repackage the item making sure to clearly write the RA# on the outside of the package. You are responsible for any shipping charges sending the package back.
- Send the merchandise to the below address:
Cop Stop
Attn: Returns, RA# ____________
7311 Fite Road
Pearland, TX 77584
Amount of Refund:
You will receive a credit for the amount paid less a 15% restocking fee.
Additional Information:
Once the item has been received and inspected, we will issue a refund in the amount of the item, less the amount stated above. Please allow up to 3-5 business days for us to process your return. If the item returned does not meet the “new/unused condition” criteria, we will email you back stating our findings and you will have the opportunity to pay for shipping back to you.
